By now, most people will have completed their census form online or returned it by post. But if you have requested a paper form and it’s not arrived, don’t worry it’s not too late to complete your census questionnaire. The Information you received in early March will tell you what to do. Use the unique code given in the Pack to access the form online using any device. If you can’t find the information, or need any help (such as getting another access code or a paper copy) call the Help Line (number below). It is acceptable for a family member or a trusted person to complete the form on someone’s behalf. A young carer can also complete on behalf of an adult.
Call the Census Help Line on 0800 141 2021 or visit census.gov.uk.
Yes. It’s a legal requirement to complete the census. Failure to do so may result in a fine of £1000.
Field staff from the ONS will visit people’s homes if they haven’t yet filled in their form. They’re there to help anyone who needs extra support. Field staff from the ONS will:
Census field officers visit to offer guidance, encouragement and information about how to complete the census questionnaire. They will not be helping people to fill in their census questionnaire on the doorstep. Field officers can provide paper questionnaires where needed. They carry a language card which contains information about where to get help with the census in multiple languages.
Census field officers will be working in the same way as a postal or food delivery visit. They will never need to enter people’s houses; they will always be socially distanced, wear PPE and work in line with all government guidance. Watch the video entitled “Keeping you and the general public safe” to see what doorstep visits from census field officers will look like.
What to do if you can’t complete the Census online
How can I get help to complete the Census?